James and Courtney talk about using constructive criticism.
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Using constructive criticism is a way to get better results. There is a negative association with criticism that can prevent us from using it to improve. James and Courtney talk about how to receive and deliver constructive criticism.
3 Steps by James Lawson
- Be Real with Yourself
- Leave the emotions at the door
- Take Immediate Action
3 Steps by Courtney Stephen
- Build Relationships
- Be detailed
- Critique and congratulate equally
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