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James and Courtney talk about using constructive criticism.

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Using constructive criticism is a way to get better results. There is a negative association with criticism that can prevent us from using it to improve. James and Courtney talk about how to receive and deliver constructive criticism.

3 Steps by James Lawson

  • Be Real with Yourself
  • Leave the emotions at the door
  • Take Immediate Action

3 Steps by Courtney Stephen

  • Build Relationships
  • Be detailed
  • Critique and congratulate equally

 

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